Contact our support team at ticketing@vibz.live with your order details and reason for the refund request.

PAYPAL Refund requests will take additional time and may be subject to stringent review.u00a0

Pay-per-view purchases for livestreams are non-refundable once the event has started or content has been accessed.

We review the technical issues arising during a livestream and may offer alternative remedies to settle a complaint.u00a0 This may include offering extended access.

An event promoter or event space may cancel an event for varying reasons. Vibz will process refunds within 24hr

Vibz works on all modern web browsers, iOS and Android devices, smart TVs, and streaming devices like Roku and Fire TV.

We recommend setting up your device in advance of a live stream to adjust your settings.

If you experience technical issues that prevent you from watching purchased content, please contact SUPPORT for a review.

Subscription fees are generally non-refundable. However, you may request a refund within 5 days of initial purchase if you haven’t accessed premium content.